At CROWN, we believe in the power of collaboration. By working together, we can achieve more, drive innovation, and create lasting value for our customers and communities. We are actively seeking strategic partnerships with organizations that share our vision and values.

Why Partner with CROWN?

  • Expand Your Reach: Tap into our established network and access new markets and customer segments.
  • Drive Innovation: Combine our expertise and resources to develop cutting-edge solutions and stay ahead of the curve.
  • Increase Efficiency: Streamline processes and optimize operations through synergistic collaborations.
  • Enhance Your Brand: Align your organization with a reputable and forward-thinking leader in the industry.
  • Achieve Shared Success: Work towards common goals and build mutually beneficial relationships that drive growth.

Who We Are Looking For:

We are actively seeking strategic collaborations with organizations and professionals who can enrich our clients’ experience during their stay in the country. We are excited to connect with:

  • Property Rental Owners and Management Companies: If you own or manage apartments, villas, or any type of short-term or mid-term rental accommodation, we are interested in offering your inventory to our growing customer base! We are looking for quality properties that provide comfort and excellent locations.

  • Vehicle Rental Companies: Facilitating our clients’ mobility is key. We want to partner with reliable car rental companies with a diverse fleet that adapts to different travel needs.

  • Developers of Innovative Tourist Applications: Does your mobile application offer useful information, local guides, discounts, or tools that can enhance the tourist experience? We want to hear about it and explore how we can promote it to our users!

  • Tourist Venues with a Collaborative Vision: Restaurants, bars, clubs, theme parks, tours, and other attractions interested in establishing commission agreements for referring our clients are welcome. Together, we can create memorable experiences!

  • Providers of Exclusive In-Home Services: Private chefs offering personalized culinary experiences, professional massage therapists providing relaxation in the comfort of the accommodation, and other high-quality at-home services are of great interest to our clients.

  • Companies Offering Activities and Excursions: From exciting outdoor adventures to cultural immersions, we are looking for partners who offer unique and well-organized experiences throughout the country.

  • Souvenir Shops and Authentic Local Product Stores: We want to connect our clients with the cultural and artisanal richness of the country, collaborating with stores that offer unique and quality products.

  • Babysitting and Childcare Service Providers: For families traveling, having reliable childcare options is essential. We are looking for professionals or companies that offer this type of service.

  • Laundry and Dry Cleaning Services: Making our clients’ daily lives easier during their stay is important. We are interested in collaborating with efficient and high-quality laundry and dry cleaning services.

  • Tourist Photography and Videography Professionals: Capturing the special moments of a trip is invaluable. We are looking for photographers and videographers with experience in tourism who can offer their services to our clients.

Potential Partnership Opportunities:

We are open to exploring various partnership models, including:

  • Joint Ventures: Collaborating on specific projects or initiatives, sharing resources and risks.
  • Strategic Alliances: Forming long-term partnerships to achieve shared strategic objectives.
  • Reseller Agreements: Integrating our products or services into your offerings and expanding your portfolio.
  • Co-Marketing Initiatives: Partnering on marketing campaigns to reach wider audiences.
  • Technology Integration: Integrating our technologies to create more comprehensive solutions for our customers.

Let's Explore the Possibilities Together

If you are interested in exploring a potential partnership with CROWN, we would love to hear from you. Please reach out to our dedicated partnership team by filling out the form below or contacting us directly at partnership@crownridereservation.com

Partnership Inquiry Form

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Frequently Asked Questions:

How can I make a reservation?

You can make your reservation directly through our website in the booking page clicking here, via email at the following address:  bookings@crownridereservation.com, or by WhatsApp message clicking the number: +18296758945

We recommend booking at least 24 hours in advance to ensure availability, especially during high season. However, we do accept last-minute bookings based on availability.

Absolutely! If your address isn’t listed in the form or you need a vehicle with a different capacity, feel free to contact us directly via WhatsApp or email for a custom quote. We’re happy to work with you to find the best option for your needs.

Yes, you can modify your reservation (such as pickup time, location, or flight details) free of charge, as long as you notify us at least 4 hours in advance.

No, advance payment is not required. You can choose from the following payment options:

If you prefer to pay via bank transfer, just let us know via WhatsApp or email and we’ll provide the necessary details.

Once we receive your request, we’ll review the details and send you a confirmation message via email, including all relevant information and instructions.

Yes. You can book a ride on behalf of someone else — just make sure to include their full name, contact number, and flight details so we can coordinate directly with them if needed.

Is it possible to book a return transfer from the airport to my hotel or vice versa?

Absolutely. You can book a one-way or round trip when making your reservation. Just provide your return flight details, and we’ll take care of the rest. 

Meet and greet is included in all categories. Our representative in charge of escorting you to your vehicle will be at the terminal waiting for you with a sign with your name on it and the CROWN logo.

The driver will wait up to 80 minutes after your flight has landed. If you need more time (e.g., for immigration or baggage issues), please notify us via WhatsApp or email.

We monitor flights to be aware of any delays. If your flight is delayed, we will adjust your pickup time accordingly. The driver always arrives at least 5 minutes before the monitored landing time. You will have 80 minutes of free waiting time from the time the system indicates the flight landed (which is always sufficient in 90% of cases).

In case of cancellation, please contact us as soon as possible to reschedule your transfer.

If your luggage is lost upon arrival, please notify the airline and contact us via email or WhatsApp. We’ll wait for you and do our best to assist while the situation is being resolved.

Yes, meet & greet is included. At Terminal A, the driver will be waiting right at the exit with a sign with your name and the CROWN logo. At Terminal B, because the parking lot is under renovation and the airport authority does not allow vehicles to stop for more than 3 minutes, our representative will greet you with a sign with your name and the CROWN logo and will proceed to call the assigned driver to enter the terminal.

We recommend scheduling your pickup well in advance of your flight departure. The ideal pickup time depends on your hotel area, the travel time to Punta Cana International Airport, and whether you are traveling with checked luggage or only carry-on bags.

As a general rule, guests traveling with checked bags should allow extra time for airline check-in and baggage drop-off. Guests traveling with carry-on only may choose a slightly later pickup time.

For transfers to Punta Cana International Airport (PUJ), we recommend the following minimum pickup times from your hotel before your flight departure:

  • Cap Cana / Cabeza de Toro:
    • 2 hours 30 minutes before departure with checked bags
    • 2 hours before departure with carry-on only
  • Bávaro:
    • 3 hours before departure with checked bags
    • 2 hours 30 minutes before departure with carry-on only
  • Macao / Uvero Alto:
    • 3 hours 45 minutes before departure with checked bags
    • 3 hours before departure with carry-on only
  • Bayahibe / La Romana:
    • 4 hours before departure with checked bags
    • 3 hours 30 minutes before departure with carry-on only
  • Miches:
    • 4 hours 30 minutes before departure with checked bags
    • 4 hours before departure with carry-on only

When booking an airport transfer, you only need to provide your flight number and departure time — there is no need to calculate the pickup time yourself. Our team will review your flight details and recommend a pickup time based on your hotel location and flight schedule, so you can travel stress-free.

Please note that these are our recommended minimum pickup times based on our operational experience. Guests are welcome to choose a different pickup time if preferred, but CROWN Ride Reservation cannot be held responsible for missed flights when a later pickup time is selected against our recommendation.

Are your transfers private or shared?

All our transfers are 100% private. You’ll never have to share a vehicle with strangers — the ride is exclusively for you and your group.

We offer a wide range of vehicles to meet your needs, including hatchbacks for budget-friendly travel, sedans, SUVs, vans, minibuses, and full-size buses. All vehicles are air-conditioned and driven by professional, courteous drivers.

You can select the vehicle that best suits your group size and luggage needs on the reservation form. If you’re unsure, feel free to contact us via WhatsApp or email and we’ll be happy to recommend the best option.

All vehicles are air-conditioned. Wi-Fi is available in select vehicles — if this is important to you, let us know during booking and we’ll do our best to accommodate your request.

Each passenger is allowed one large suitcase and one carry-on bag. If you are traveling with additional luggage, please inform us during the booking process to ensure the vehicle has sufficient space. We have vehicles adapted to different passenger capacities. You can check the luggage regulations for each vehicle on the booking form, to the right of each vehicle option.

Yes, our drivers will gladly assist you with loading and unloading your luggage at both pickup and drop-off locations.

All communication is managed through our official WhatsApp number, Facebook Messenger or email which serves as our central support line. We have real-time access to your driver’s location and trip details, allowing us to provide accurate assistance. While we do not operate 24/7 for general inquiries, our team is active at any hour when there is a confirmed reservation scheduled around that time. If your pickup is approaching or in progress, you can count on real-time support.

No problem! Just let us know in advance and we’ll make every effort to accommodate your needs. We’re here to make your transfer as smooth and personalized as possible.

Yes, child seats are available upon request at no extra charge. Unlike many other companies that charge extra for this service, we include it for free as part of our commitment to your family’s safety and comfort. Please let us know the age and size of the child when making your reservation so we can provide the appropriate seat.

Our standard transfers are point-to-point, but we can accommodate extra stops upon request. Additional fees may apply depending on the number of stops and distance. Let us know in advance and we’ll confirm the details.

Transfer time depends on your route and traffic conditions. 

Are your services reliable?

We pride ourselves on offering punctual and reliable service. We have professional drivers and vehicles in excellent condition to ensure a safe and comfortable journey.

Yes. We provide text-based support (via WhatsApp or email) in any language using translation tools to assist you as clearly as possible. For phone calls, our team is available in English, Spanish, and Italian.

Absolutely. All our drivers are professionally trained, fully licensed, and experienced. To ensure your peace of mind, we send you the driver’s license details — including their photo — before your pickup. This not only guarantees safety, but also helps you easily identify your driver upon arrival.

In the event of heavy rain, road closures, or other unexpected disruptions, we will contact you immediately to offer alternative solutions or adjust your pickup time if necessary. Unlike other companies, we would never abandon a client. We stay in constant communication and always do our best to ensure you reach your destination safely.

Short stops can be requested depending on your route and schedule. Just let us know in advance or ask the driver — additional charges may apply depending on the duration and location.

Yes, we can arrange transfers for events, weddings, corporate trips, and group tours. Contact us directly for custom quotes and vehicle coordination.

We regularly inspect and maintain our vehicles, and all transfers are tracked in real time. Additionally, we stay in constant contact with our drivers and offer WhatsApp support during your trip.

Tipping is not required, but it is appreciated if you feel the service was excellent. Our drivers always aim to offer professional, friendly service.

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